Latest Updates
Windows 10 Users Windows Update Issues
Posted by Joey Noble on 2018-January-29 10:38 AM
Windows 10 users have been reporting problems with Windows Updates (specifically Feature Updates) failing. This is a known issue affecting the current version of the DDPE (encryption client). VCUTS has sent out a fix; however, it involves decrypting the system, applying the update, and re-encrypting the system which is a long and painful process that I want to avoid. The good news is, a new DDPE client is being developed that will allow the Windows Updates to go through. We have about 12
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Mac High Sierra Upgrade and DDPE
Posted by Joey Noble on 2018-January-29 10:36 AM
Many of you Mac users have been asking about upgrading your Mac to the new High Sierra OS. Unfortunately, I do not have any good news at this time. The recent stable DDPE (encryption) client only supports OS version 10.13.2; however, if you apply the High Sierra upgrade, it will update to version 10.3.3 which is not supported by the DDPE client. It is possible that upgrading may have no effect on the DDPE client (and some of you may have upgraded already) but that is questionable. So, I am
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Kaspersky AV Banned On Federal Systems
Posted by Joey Noble on 2017-September-15 09:36 AM
Please be advised that DHS have now banned the use of Kaspersky software on federal government IT systems. If anyone you support is working on federally funded projects, then please expect questions from funding agencies soon.   Please note that the University uses Sophos antivirus as its official antivirus system, and with exception of certain lab and classroom computers using Faronics AV, the use of Sophos is required for University managed endpoint computers. If you have any
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Network Maintenance For June 4th
Posted by Joey Noble on 2017-June-01 12:29 PM
VCU TS will be performing network maintenance on June 4 th from 6AM – 10AM which will affect many enterprise-wide applications. Please see the link below for more information and plan accordingly.
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SafeNet Wireless Certificate Update
Posted by Joey Noble on 2017-April-13 10:19 AM
On Sunday, April 16, 2017, VCU TS will be upgrading the SafeNet wireless network. A new security certificate will need to be ‘trusted’ when logging into SafeNet after the upgrade. Please visit the link below for further information and instructions for accepting the new certificate on both Mac and Windows systems. Read more